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Solve the Invoice Jam and Give Your Customers What They Want

Your customers want to pay you how they want, when they want, and where they want... And of course, they want the process to be as easy as possible. Whether it's choosing to accept alternative payment methods, allowing customers to pay invoices by ACH or credit card, or issuing and accepting gift cards on purchases, the more opportunities that exist to generate sales also presents the threat of increased manual processes and potential for more human error for your finance teams. Automation, however, eliminates these threats and allows you to offer a more customized user experience, in which your customers pay you according to their terms. Your Accounts Receivable process is a great place to start when looking to increase efficiencies across your business, while giving your customers what they want.

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PIVOT! Payment Tips for Navigating a Shift in Operations

We all know the iconic scene in Friends when Ross and Chandler navigate a tight staircase with a large couch. Right now, many businesses are also yelling "PIVOT" as they transition multiple aspects of their business model in short order.  For many businesses, it's pivoting to a work-from-home routine and ensuring their employees have what they need to accomplish their daily tasks and continue to be successful in their roles. For other businesses, its more extreme by pivoting their order and fulfillment process. Brick and mortar retailers are the most common example, who in many cases have had to shift to an online ordering and delivery system where one may not have existed before. And then there are the most extreme cases where manufacturers, distributors and retailers have shifted the very product set they make and/or sell to accommodate the changing demands of society. Through all these quick pivots, it's crucial to not "break the couch" and ensure critical pieces - like customer payments -  aren't broken or lost in the process.

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Avoiding a Credit Card Data Breach: 5 Tips for Securing Your Data

The news of data breaches is a regular occurrence, raising concerns not only among consumers but among businesses that process credit cards. The Identity Theft Resource Center reports that there were 1,138 total data breaches in 2018 as of December 5, with 122 exposing banking or credit card information. Some notable credit card breaches include the TJ Maxx breach of 2007 and the Target Breach of 2013. More recent credit card data breaches involved big names like Sears, Saks Fifth Avenue, and Forever 21.

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Reduce Credit Card Processing Fees for Business-To-Business and Government Sales

If you sell to business or government customers, chances are that they make purchases with corporate or government credit cards. Did you know that you could be saving as much as 0.50% to 2.5% for each of those transactions? So how do you get those savings?

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ChargeLogic Payments Three Point Annual Checkup

The best way to make sure that you are getting the most out of ChargeLogic Payments is to ask your Microsoft Dynamics NAV partner for an annual checkup. A ChargeLogic Payments Checkup reviews all of your settings to ensure that they are properly adjusted to meet your business’s needs. Optimized settings provide you with maximum security, automated processes, and the ability to get the lowest credit card processing fees possible.

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Top 5 Mistakes Businesses Make That Lead to Security Vulnerabilities

Last week, I sat in on a webinar that the PCI Security Standards Council (PCI-SSC) presented to outline the training opportunities they offer to merchants, IT professionals, and auditors. During this event, they mentioned the top five mistakes that they’ve seen that can lead to security vulnerabilities. These resonated with us because of security breaches that we’ve seen over the last year or explanations we’ve given about overall compliance toChargeLogic customers and Dynamics NAV users.

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